Golf Forums - What happened to player cancellation email?

What happened to player cancellation email? Options
#1 Posted : Tuesday, August 4, 2009 7:39:00 PM
TSG
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Kent

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I've noticed that when a player pulls out of a game we no longer get an email to let us know. This could a problem if someone has a two ball game & the other guy has cancelled, and doesn't know it. can you check this out Mr TSG?
#2 Posted : Tuesday, August 4, 2009 8:58:00 PM
TheSocialGolfer
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Hi Roly,

This is not a known problem (and we haven't done any work in that area to potentially cause problems) but we'll have a good look and report back.

Pete, TSG Golf Team
#3 Posted : Thursday, August 6, 2009 9:53:00 AM
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Kent

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I don't seem to be getting any emails, even though I have some of the boxes checked (and yes, I've checked my spam folder). colin
#4 Posted : Thursday, August 6, 2009 10:48:00 AM
Frances Pendle
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I'm in the same boat as Colin. First the "you have messages" email disappeared, then the "Someone has joined an event you are attending" and now the only email I get is "someone has posted a game" email. This was particularly difficult when I had a game arranged for Tuesday this week and people pulled out of the game and I didn't know about it until the last minute when I went to check on the site itself.
#5 Posted : Friday, August 7, 2009 12:53:00 PM
Frances Pendle
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now i've just had 18 emails arrive telling me of new games, attendances and cancellations. I would guess that they've been stuck somewhere and the queue has been released and we should all be up to date now.
#6 Posted : Friday, August 7, 2009 2:41:00 PM
TheSocialGolfer
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Apologises, it transpired that TSG was sending the emails (as far as it was concerned) but the email were not in fact being dispatched into the ether. So a check of TSG said no problem but a check of the email server told a different story. We'll add a check of the email server to the administration alert tool so should not happen again.

Thanks for your patience.

Pete, TSG Golf Team.

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