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John Packham
Handicap: 36
Kent
Pro Member
Joined: Apr 2009 Posts: 14
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Hi,
I posted a same-day game on Sunday 25/7 but I've been told by several people that they didn't receive their emails until hours after I posted the game.
Is this normal or was there an issue with emails on Sunday?
Thanks,
John
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TheSocialGolfer
Handicap: 36
Essex
Pro Member
Joined: Jul 2007 Posts: 782
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For 'general' messages each TSG Member controls the type and frequency of email notifications they receive - in the 'Account Settings' section (under 'Home') you will see that you can set email notification of 'general events' to 'Imediate', 'Daily', 'Twice Weekly', 'Weekly' or 'Never'.
For 'game' notifications (new game, change to game you are involved in etc) the options (again under 'Account Settings') is Receive them or Not (Yes/No).
The Email Create Process for a New Game is attached to the 'Confirm Details' button. So the emails would have been sent into the ether (to everyone in the area who has said 'Y' I want email notification of new games) the moment you confirmed the game.
We are not aware of any problem with our email servers on Sunday (or indeed for several months). So the only thing I can think of is that the emails which arrived late were sent to accounts where the email was bounced all around the world to get next door! (usually AOL).
Does that make sense?
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John Packham
Handicap: 36
Kent
Pro Member
Joined: Apr 2009 Posts: 14
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Yes that makes sense.
I doubt it was a routing issue since the half-dozen people I asked all received the email about the same time, several hours after I posted the game. They can't all have dodgy ISP's :-)
Thanks for the reply though.
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TSG
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